Terms of service

Effective 21 May 2025. Section 14 (AI assistant and chat) added 7 October 2026.

1. Company information

IMER Parts USA is a division of Somunn LLC (“Company”, “we”, “us”, “our”), 312 W 2nd St A3716, Casper, WY 82601, USA.

Support: sales@imerpartsusa.com · +1 (307) 301-7723.

2. Acceptance of terms

Using imerpartsusa.com (the “Site”) means you accept these terms in full. If you do not agree, please do not use the Site.

3. Permitted use and restrictions

• Use the Site only for lawful purposes and to buy IMER equipment and parts.
• No scraping, reverse engineering or introduction of malicious code.
• No infringement of intellectual-property or privacy rights.

4. Product and pricing accuracy

We work to keep information accurate, but errors may occur. We may correct information, cancel orders or adjust prices without notice.

5. Orders and payment

Orders are offers to buy; acceptance happens when we ship. We may refuse or cancel any order. Accepted payment methods are listed at checkout.

6. Shipping

We ship within the USA and to Canada, except the province of Quebec (other regions on request). Risk of loss passes to the buyer when the carrier picks up the shipment. Delivery times are estimates, not guarantees.

7. Returns

Returns are governed by our returns and warranty policy.

8. Intellectual property

All Site content, including IMER marks used under license, is protected by copyright and trademark law. Reproduction or distribution without written permission is prohibited.

9. Disclaimer of warranties

The Site and services are provided “as is”. To the fullest extent permitted under Wyoming law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of liability

We are not liable for indirect, incidental or consequential damages. Our total liability does not exceed the amount you paid for the product that gave rise to the claim.

11. Indemnification

You agree to indemnify Somunn LLC against claims arising from your breach of these terms or misuse of the Site.

12. Governing law

These terms are governed by the laws of the State of Wyoming, USA. Exclusive venue is Natrona County, Wyoming.

13. Revisions

We may update these terms at any time; continued use of the Site means you accept the revised terms.

14. AI assistant and chat

Our parts assistant is an automated AI program, not a person, and it is labeled “AI assistant” in the chat. When it is turned on, you can ask for a person at any time.

Its answers are guidance, not a promise of fit, price or availability, and they can be wrong. Confirm the part number and fit before you order, or ask for a person. The product page, your quote and your order confirmation are what count.

We record and store chats as described in our Privacy policy (section 12). You agree to this when you select Start chat.

15. Contact

Questions? Email sales@imerpartsusa.com or write to the address above.